We only accept assignments in which retaining Context will distinctly provide added value through:
- expected improvement in financial outcome
- speeding up the process
- making the process and its results transparent and verifiable
We will inform our clients beforehand when we doubt whether our efforts will yield added value.
We will deploy only experienced and well-trained specialists who have the expertise the job requires. The cost of training of new talent will not be included in our time records.
We will, upon request, provide an advance estimate of our costs.
We will provide a transparent and continuous record of activities, time spent and reimbursable costs and ensure that our clients can access our files at any moment upon request.
We will bill our charges on a regular basis and there will be no unpleasant surprises concerning the cost of our service.
We will provide all the details our client requires to be able to assess whether our first commitment has been met on concluding the project.
We will share our knowledge with our clients.
We will listen to our clients and endeavour to comply with new wishes and requirements.
We will co-operate constructively and positively with other parties and always seek to achieve the best possible result together.
We will only delegate tasks to individuals and/or companies we know well from experience and who can guarantee the same quality of service as Context is committed to.